Troubleshooting issues with Site Seals, Logos, and Trust Indicators

  • Sometimes, your Sectigo Site Seal may not appear correctly. Common issues include:
    • Pending Issuance: The seal will only function once the SSL certificate status is Active and Issued in your Hostaday account .
    • Domain Mismatch: Ensure the seal code is placed on the exact domain or subdomain for which the certificate was issued.
    • Script Blocking: Check if your site’s security headers or plugins are blocking the external JavaScript required to load the Sectigo logo.
    • Mixed Content: If your site is not fully forced to HTTPS, some browsers may block the display of the security seal .
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