How to Contact Comodo (now Sectigo) Support

Hostaday partners with Comodo (Sectigo) to provide industry-leading SSL certificates. If your validation requires direct intervention from the Certificate Authority (CA):

  • Visit the Sectigo Ticketing System or use their Live Chat for urgent validation issues.
  • Provide your Order ID (found in your Hostaday account) to help them locate your request quickly. This is often necessary for Brand Validation or legal entity checks .
Was this answer helpful?

Related Articles

What should I do if I didn’t receive the approval email?

If you haven't received the SSL approval email, follow these steps : Check Spam: Look into...

I completed DCV but the order is not issued (Brand Validation)

Sometimes, an order is held for "Brand Validation" even after you complete the Domain Control...

How to complete HTTP-based validation ('Upload a validation file' option)

HTTP-based validation is a reliable way to prove domain ownership without using email :...

Using the Sectigo Order Status Checker

You can check the real-time status of your SSL issuance using the Sectigo Order Status Checker :...