Knowledgebase

The process of moving to Spaceship is a standard registrar transfer : Prepare your domain at...

You can consolidate your emails by having Gmail "check" your Hostaday cPanel mail using POP3 :...

It is crucial to keep your contact email updated to receive server alerts and security...

You can manage your spam settings by accessing the Jellyfish dashboard: Log in to your...

eM Client is a powerful tool for migrating emails to your Hostaday Private Email account :...

Sometimes, your Sectigo Site Seal may not appear correctly. Common issues include: Pending...

Choosing the right DNS depends on your current service : Default Nameservers: Used when you...

If your Private Key is lost or deleted, the SSL certificate will no longer work because the...

If you do not respond to the Domain Control Validation (DCV) or approval email, your certificate...

If you prefer not to use a dedicated sync app, some email clients support these protocols...

Yes, while Hostaday supports direct updates, you can use several third-party Dynamic DNS clients....

Yes, you can add more domains even after the certificate has been issued and activated ....

Many users ask if they can skip the activation or reuse old keys: Old CSR: While it may be...

To use Hostaday Private Email with a domain on Bluehost: Log in to your Bluehost cPanel and go...

To get an ECC certificate through Hostaday, the process starts with your server: Generate a...

Reissuing your certificate through the plugin is fast and efficient: Open the Hostaday SSL...

To transfer your domain from Hostaday to Spaceship: Log in to your Hostaday Dashboard and go...

Before starting, ensure your domain meets these criteria: 60-Day Rule: The domain must have...

Because Handshake is not part of the traditional ICANN root zone, standard browsers may require...

If you need to update your password for security or because it was forgotten: Log in to cPanel...

If a user forgets their SiteWorx password, a NodeWorx administrator can reset it easily. Via...

If an enduser forgets their password, it can be reset through the Admin panel. Log in to the...

After activating your certificate, the Certificate Authority (CA) must verify that you own the...

The "Modulus Mismatch" error occurs when the Private Key on your server does not match the SSL...

To ensure you never miss an important message, it's vital to manage your mailbox storage....

If you are locked out of your WHMCS admin area: Forgot Password Link: Use the "Forgot...

You can forward emails from your professional domain to any personal email address (like Gmail)...

To transfer your account to Hostaday, follow these primary steps : Backup: Create a full...

If you are unable to access your cPanel, first ensure you are using the correct login credentials...

When using Custom DNS (hosting with a third party), DNSSEC must be configured at your DNS...

If you are not comfortable performing the technical steps yourself, Hostaday offers a...

(Information from outside the sources): If you lose access to your server, you can use the...

An IP address is a unique identifier for any device on a network, allowing it to communicate over...

While Hostaday allows for flexible forwarding, there are technical limits to ensure system...

If you haven't received the SSL approval email, follow these steps : Check Spam: Look into...

If your Private Key is lost or deleted, your SSL certificate will no longer function because it...

If your Private Key is lost, it is impossible to install or use the SSL certificate, as the key...

The "Common Name Mismatch" error appears when the domain name on the SSL certificate does not...