If your Private Key is lost or deleted, the SSL certificate will no longer work because the server cannot decrypt the incoming secure traffic .
- The Solution: You must Reissue your certificate.
- Steps: 1. Generate a new CSR on your server to create a new Private Key. 2. Go to your Hostaday Dashboard > SSL Certificates and select the Reissue option . 3. Paste the new CSR and complete the validation again.
- Security Note: Hostaday does not store your private keys; therefore, we cannot recover them if they are deleted. Always keep a backup.
